FAQ
Orders
What payment methods do you accept?
We accept most major credit cards (Visa, Mastercard, American Express, Discover) as well as Atome.
Can I pay with instalments using Atome?
Yes, we offer Atome to all customers at no additional cost.
Atome allows you to purchase products on Synced via interest-free instalments.
To utilise this, select Atome as your payment type in the last step of checkout. You will be redirected to Atome to complete payment.
Atome T&Cs apply.
Can I cancel an order after it's been placed?
You can cancel an order prior to delivery from when it has been placed.
If your order has already been processed, reach out to us at via our email, phone or live chat to set up a return.
Delivery & Returns
Where does Synced ship?
We ship to all states in Singapore, Malaysia, and the United States.
How much does delivery cost?
Shipping is free on all orders above $200.
Orders below this threshold are charged a flat shipping rate of $5.00.
How do I process a return?
Synced provides a 14-day return window.
To get started please reach out to us via our email, phone or live chat.